Warrant Terms & Conditions
Spectraflex brand products are covered by a limited warranty against defects in materials and workmanship. This warranty applies only to products purchased directly from Spectraflex or from an authorized reseller. It does not cover damage resulting from misuse, accidents, unauthorized modifications, or normal wear and tear.
What the Warranty Covers
If a defect arises during the warranty period, Spectraflex may, at its discretion:
Repair the defective product
Replace the product
Refund the original purchase price
How to Make a Warranty Claim
1. Contact Customer Support at (847) 207-3849 or spectraflexaudio@gmail.com with:
Your name and contact info
Proof of purchase
Description of the issue
Photos or video (if available)
2. If approved, you will receive a return label. Do not ship without authorization.
3. Ship the product to:
Spectraflex Returns Department
1200 WOODRUFF RD STE H-25
GREENVILLE, SC 29607-5788
United States
Include the return label with your package.